Aspero

Invest with aspero

4.6 App store rating

We're here for you

Get in touch.
We answer back.

A question about a bond, a payment, your KYC, or paperwork — send it our way. A real person on the Aspero support team reads every message and replies, usually within one business day.

Email us
support@aspero.in
Replies inside one business day
Call us
044 - 40912302
Mon–Fri · 9:30 AM – 6:30 PM IST
In the app
Profile → Raise a query
Track everything with a ticket ID
Registered office
Chennai – 600035
Prestige Polygon, Anna Salai
Already on the app · Retail investors

Reach us right
from inside the app.

If you're already investing through the Aspero app, raising a query takes three steps — no email needed.

What happens next

You'll receive a ticket ID from our customer support team acknowledging your query, sent to your registered email. All further correspondence runs through that email. Expect to hear from us within 24–48 hours of submitting.

01
Open your profile
Go to the profile section of the Aspero app on Android or iOS.
02
Select "Raise a query"
Tap into the support flow to start a new request.
03
Describe the issue
Set the subject to the area of support — failed payment, KYC, settlement queries — then add the specifics below. Attach screenshots to help us understand faster, and submit.
For wealth partners & financial advisors

Need a hand with the platform?

Write to us at support@aspero.in describing the issue or the help you need. Add as many details as you can so we can respond effectively.

Email the partner desk →
Investor grievance redressal mechanism

The escalation matrix.

If a concern isn't resolved at one level, escalate to the next. Each tier corresponds to a named point of contact at our registered office.

01 Customer Care Executive Mr. Clemantson 8618347256 support@aspero.in
02 Customer Care Senior Manager Mr. Raj Gopal 7892105941 raj.gopal@aspero.in
03 Compliance Officer & Company Secretary Mr. Vigneshwar Mohandhas 9600668159 grievance.redressal@aspero.in
04 Managing Director Mr. Irfan Basha Shaik Mohammed 044 - 40912302 compliance@aspero.in
Registered office #471, 12th Floor, Prestige Polygon, Anna Salai, Nandanam, Chennai – 600035
Working hours
9:30 AM – 6:30 PM
Monday – Friday · IST

If a complaint isn't addressed to your satisfaction, you may lodge it with BSE · NSDL · SEBI. Please quote your Service Ticket / Complaint Ref No. when raising it on the SEBI SCORES or exchange portal.

Details of key managerial personnel

Who you're dealing with.

Managing Director
Mr. Irfan Basha Shaik Mohammed
Contact no.
044 - 40912302
Company Secretary & Compliance Officer
Mr. Vigneshwar Mohandhas
Contact no.
9600668159
Step-by-step guide
Procedure for filing a complaint
Read the guide →